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Manager, Global Network Audit & Compliance  -

Johnson & Johnson 

Raritan, NJ (Hybrid) 

  • $97,000/yr - $166,750/yr (from job description) · Full-time 

  • 10,001+ employees · Hospitals and Health Care 

Job Description:

As a Manager, Global Network Audit & Compliance, you will be responsible for Document, Deliver, Manage, and continuously mature a robust compliance and audit strategy, in alignment with leadership objectives, that delivers two core functions of the role – management of the regulatory, GxP, Contractual, and Security compliance within Network Solutions team, and Oversite of all Audit activity (internal and external) involving The Global Infrastructure Solutions Network team. This role counsels and informs Network personnel, globally and regionally, on expectations, requirements, and outcomes to be delivered. 


You will independently lead and perform compliance reviews and audits of our internal and vendor partner role holders while adhering to an established audit cadence. In this capacity, you will be accountable for supervising compliance of internal business and operational process controls (e.g. Network Diagram, Metrics and Reporting, IQOQ, On-Boarding and Off-Boarding, Access Management, Break Glass Password), GxP requirements (e.g. SDLC, IQOQ, CMDB, Change, NC/CAPA), Security Requirements (e.g. Software Management, Patch Management, Hardware Management (TLM), Backup and Recovery), and other regulatory or non-GxP requirements pertaining to Network Services team. 


This role will also act as a lead and point of contact for all internal and external audits pertaining to Network Services, providing efficiency and coordination of the audit process. Accordingly, you will develop strong, productive working relationships with all compliance or audit bodies (i.e., vendor compliance role teams, TS Quality & Compliance, Corporate Internal Audit or external auditing organizations). You will also be required to develop and nurture professional relationships with senior level partners, as well as peers in other functions and establish trust and credibility. In order to thrive, you must establish yourself as a valued business partner, and elevate the role of Network Services Compliance Manager within the business. As a trusted advisor, you must maintain a solid grasp of the ever emerging Audit and Compliance business model, processes, systems, and associated controls, and provide counsel to our vendor partners driving global compliance and successful audit outcomes. You will lead Network Services in all audit responses, and be responsible to draft, monitor and advanced Management Action Plans for open compliance findings through resolution. 


Key Responsibilities 


  •  Coordinates audits with audit teams in Q&C, CIA, etc. Owns resolution of audit findings. Applies audit findings for continuous improvement and adjusts processes accordingly.  

  •  Provides audit readiness checks for suppliers and internal resources. This includes periodic checks of compliance with processes and security requirements.  

  •  Partner with ISRM to audits compliance of security requirements and recommends improvement to process or controls as appropriate.  

  •  Lead Compliance and Audit activities in our vendor partners by developing and implementing vendor compliance policies, practices, and procedures in alignment with the Network Compliance and Audit Strategy.  

  •  Consult with senior business and regional leadership on IT strategy, tools and solutions to optimize costs, increase agility, enable productivity, and transform legacy network infrastructure  

  •  Provide reports to management on the results and performance of the compliance and audit program, and provide guidance to improve processes, lessen risks to the business, and improve future audit results.  

  •  Document identified Compliance Risks to central register, and partner with Governance Manager to deliver, optimize, and continuously improve the Risk Management program.  

  •  Establish appropriate project plan and turning points within the audits for teams to be successful and accountable for audit tasks and outcomes.  

  •  Support project team scoping of technology-based audit engagements and confirmation of risks and controls and corresponding test plans.  

  •  Involved in communicating observations in real-time and thoroughly vetting observations with management to align on veracity and potential action plans.  

  •  Communicate well-written and substantial reports summarizing audit results.  

  •  Supervise and lead audit finding tracking and documentation of status updates obtained via management action owners and perform timely review of remediation plans and recommendations.  

  •  Stay ahead of IT audit standard processes and proactively identify ways to improve the effectiveness and efficiency of compliance execution.  

  •  Capable of designing and producing compliance reports using Tableau, Power BI, or other technical reporting tools used in J&J.  

 Job Qualifications 

  •  6 - 8 years of demonstrable experience in IT Audit and Compliance of a service is required  

  •  Bachelors degree is required, Masters preferred  

  •  Certified Information System Auditor preferred  

  •  Strong metrics driven approach to resolving compliance  

  •  Demonstrated ability to partner and collaborate with other IT teams and business leaders  

  •  Ability to document requirements and provide a method to determine if met  

  •  Demonstrated strong influence and negotiating skills  

  •  Ability to work with internal teams and business leaders to develop an understanding of the organization’s goals and objectives and how they relate to compliance and audit.  

  •  Experience in leading operational outcomes in a global environment  

  •  Broad network domain expertise and experience with operational knowledge processes  

  •  ITIL foundation certificate and service-related topics is preferred (Service Level Management, Service Operation Management, Continuous Service Improvement, Service Strategy etc.)  

  •  Excellent written and oral communication skills  

  •  Organized and results oriented  

  •  Strong audit, business, and technology competence  

  •  Solid understanding of the Institute of Internal Audit (IIA) standards  

  •  Solid understanding of technology frameworks  

  •  Effective team building, coaching and development, and persuasion skills  

  •  Ability to run integrated teams with personnel having a range of experience and domain expertise  

  •  Ability to recognize and articulate critical issues for timely communication and/or partner concern  

  •  Sound decision making and judgment  

  •  Efficiently able to establish requirements and deliver on commitments both within the department and key audit collaborators  

  •  Professional and positive, can-do demeanor and ability to thrive in a fast-paced environment  

  •  Demonstrates high degree of responsibility in balancing multiple commitments, handling challenging priorities yet effectively meeting commitments to partners  

  •  Strong leadership presence, versed with coaching, guiding, influencing, and establishing relationships with global colleagues of varied organizational titles/roles.  

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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